Help Centre

Sales Enquiry

Place an order or ask about a product before you buy.

Make an Enquiry

Return an Item

Need to return an item? Use our fast & free returns process

Request a Return

Customer Support

Issues with a toy? Package not arrived? Maybe theirs an issue on the site? Contact our Support team now.

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Discreet Packaging

We use 100% discreet packaging. That's a guarantee.

Learn About Packaging

Marketing Settings

Data is important to us. We like to give you full control. At SH we do not share data with any third parties for marketing use.

Edit Marketing Settings

Buyers Guides

Need help choosing a toy? Want to know whats the best or how to use a certain product?

View our Guides

Reward Points

Gain Reward Points to access discounts on the store. Find out more about our reward points system & how to get more points.

Learn More

Price Match Guarantee

Seen it cheaper elsewhere? Find out how our price match guarantee works.

Learn about Price Match

Sex Toy Testers

We need you! Become a Sex Toy tester for SH.

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